Our named-storm dispatch model
72 hours before forecasted landfall we stage additional crews, fuel, and chipper capacity at our Sugar Land base. We prioritize calls in this order: trees contacting power lines (coordinated with CenterPoint), trees on occupied structures, trees blocking emergency egress, then everything else. We do not surge pricing during named events. Ever.
Why local matters after a hurricane
Within 24 hours of any major Houston-area hurricane, out-of-state operators flood Fort Bend with unmarked trucks. They are not licensed in Texas, often uninsured, and disappear after collecting cash. Verify Texas licensure, ask for a COI, and check Sugar Land references before signing anything.
Hurricane insurance documentation
Photograph everything before any cut: the tree, the damaged structure, the surrounding context. Save NWS event bulletins for the date. Our crew adds time-stamped post-removal photos and an itemized scope tied to the event date — this packet is what wins claims.
At-A-Glance Checklist
- ✓Pre-landfall crew staging
- ✓Life-safety-first triage queue
- ✓Never any storm surge pricing
- ✓Texas-licensed and insured
- ✓Adjuster-ready event documentation
- ✓Coordination with CenterPoint Energy
Frequently Asked
Do you raise prices during hurricanes?+
No. Flat rate, every day of the year, named storm or not. This is the single biggest reason Sugar Land homeowners refer us.
How long will I wait after landfall?+
Life-safety hazards (trees on homes, blocked exits, downed lines) are typically reached within 24 hours. Non-blocking debris is scheduled within 72 hours.
How do I spot a storm chaser scam?+
No Texas license number on the truck, demands cash up front, no written quote, out-of-state plates, vague company name. If any apply — call us instead.
Live dispatcher answers. Flat-rate quote on-site. No fix, no fee.